Questions? Comments? Concerns? We're here to help.
If you want to know more or have a question for us, first start by checking out our FAQ section. We might have what you’re looking for right here on our site!
To receive updates on the status of your delivery, please make sure you have provided your email address. Use the Update button on your delivery order to supply this information.
To share your experience or to request further information, you can contact Where’s My Suitcase directly by email at:
customerservice@wheresmysuitcase.com.
**Please note, we will respond to your email as soon as possible. Emails received after 12:30 AM EST will be answered after 8 AM EST.
Thank you,
Where's My Suitcase Customer Service